Refund policy

We guarantee that the products we sell are of the highest quality. If you find that a product you purchased from us is damaged or faulty upon delivery we will gladly replace it free of charge within 30 days of the delivery date. 

If you need to return an item, please get in touch with us first to discuss your concerns. Please also take some photos of the damaged product and any packing it arrived in. For legal reasons, we require these as proof for our manufacturer or courier agent.

To complete your return, we will also require a receipt or proof of purchase, in the form of an order number or store receipt.

Once your return has been received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We will do our best to process returns or refunds as quickly as possible  

We are unable to process returns or refunds after 30 days from the date your order was delivered.

Sale Items - only regular priced items may be refunded, unfortunately sale items cannot be refunded or returned unless they arrive faulty or damaged.